How to Deal with Risky Auctions

Thu, May 14, 2009

Buying on Ebay

Thanks to the smart set up and user friendly bidder protection policies in place at eBay, users are protected from being ripped off, as long as they follow a few simple rules, such as always paying with PayPal and primarily bidding on auctions set up by sellers with high overall ratings, but there are other things you can do as well. It is important to remember that you are protected on eBay and that as long as you play by the rules, you and your money are secure. Here are a few tips for getting around risky auctions online.

First off, as a general rule, you should always bid on auctions made by sellers that have more than ten individual feedback items. Otherwise, the sample size isn’t large enough for you to know if the person you are dealing with is on the up and up or if they are someone to avoid. However, if they are selling gold coins that you really want to bid on, you can always email the seller and ask them a few questions, and if you win the auction, make sure you pay with PayPal so that there is an official record of it. Once the allotted time goes by, if you haven’t received your package, getting a full refund from the site will be a snap.

Another payment method you can use other than PayPal is a credit card. Some credit cards are now offering an instant and complete refund on online transactions that don’t go the way they should. This somewhat bypasses the polices in place by the auction site and by PayPal, so it isn’t as highly recommended a choice, but as long as you get your money back, that is the most important thing.

If you do need to file a claim with the auction site because someone didn’t come through on their end of the bargain, don’t worry, the process is extremely straight forward and simple to navigate. Each auction for gold coins, or for any other item, has a certain built in number of days for you to receive your shipment through the mail. If you are an international customer, that wait time might be longer than if it is a domestic shipment. Once your wait time has expired, however, you can log into the eBay site, click on the completed auction in question and click the button for File a Claim. You’ll have to fill out a small questionnaire and then write a short note on how the transaction worked. The site will already have a copy of your PayPal payment since the two sites are linked. It will take some processing time, but once your refund is approved, the seller will most likely have their account deleted.

When shopping for gold coins for sale online, some deals do occasionally turn out to be too good to be true. When that happens, you won’t be left fending for yourself. Use common sense, follow the tips above and you and your money will be reunited soon.

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